Just how the surveys work in modern India.
I got a call from Indian Railways asking for feedback. The caller IVR was in Hindi. No English. Indicated that if I didn’t respond it would take it as the feedback was good. What a crappy IVR. @PiyushGoyalOffc
— ಅಮೋಘವರ್ಷ (@nripatunga) May 12, 2018